- People come to you for help — instead of assuming that, if you really knew your job, you would intuitively know they needed help, and come to them without being asked.
- Everyone immediately tells you, to the best of his ability, what his or her actual issue is.
- Everyone who asks you a question really wants to hear the answer.
- Everyone who asks you for help really wants to he helped.
- Everyone who calls you really does want his/her computer to work the very best it can.
- You and your callers agree that computer bugs and problems are bad, and should be done away with.
- When you identify viruses, spyware, unwanted popups, and crashes as "bad," and target them for elimination, the folks you help don't accuse you of being harsh and judgmental.
- Nobody who calls you is actually in love with the computer problems and misbehaviors they're experiencing.
- When you identify a computer malady you want to eradicate, nobody can wave a book or point to a Big Name who argues that it is actually the latest, greatest "thing" in computers, and should be earnestly sought after, cherished, cultivated, and spread abroad.
- Nobody who calls you for help thinks that he's hearing a little voice in his heart telling him that what you're saying is just so much smelly cheese.
- Everyone to whom you give sensible counsel will hear, heed, remember, and follow that counsel — they won't insist on "feeling an inner peace" before doing it.
Tuesday, August 24, 2010
26 Ways IT Support Differs from being a Pastor
Prayer Vigil
Monday, August 23, 2010
Saturday, August 21, 2010
Tuesday, August 17, 2010
Eugene Peterson & Annie Dillard
"Annie Dillard prays with her eyes open. She says, Spread out your hands, lift up your head, open your eyes, and we'll pray…. She gets us into the theater that Calvin told us about, and we find ourselves in the solid biblical companionship of psalmists and prophets who watched the 'hills skip like lambs' and heard the 'trees clap their hands,' alert to God everywhere."
ANNIE Dillard is an exegete of creation in the same way John Calvin was an exegete of Holy Scripture. The passion and intelligence Calvin brought to Moses, Isaiah, and Paul, she brings to muskrats, rotifers, and mockingbirds. She reads the book of creation with the care and intensity of a skilled textual critic, probing and questioning, teasing out, with all the tools of mind and spirit at hand, the author's meaning.
Calvin was not indifferent to creation. He frequently referred to the world around us as a "theater of God's glory." He wrote of the Creator's dazzling performance in putting together the elements of matter and arranging the components of the cosmos. He was convinced of the wide-ranging theological significance of the doctrine of creation and knew how important the understanding of that doctrine was to protect against the gnosticism and Manichaeism that are ever-present threats to the integrity of the incarnation. Matter is real. Flesh is good. Without a firm rooting in creation, religion is always drifting off into some kind of pious sentimentalism, or sophisticated intellectualism, or snobbish elitism. The task of salvation is not to refine us into pure spirits so that we will not be combered with this too solid flesh. We are not angels, nor are we to become angels. The Word did not become a good idea, or a numinous feeling, or a moral aspiration; the Word became flesh. It also becomes flesh. Our Lord left us a command to remember and receive him in bread and wine, in acts of eating and drinking. Things matter. The physical is holy.... (read the rest here)