Tuesday, August 24, 2010

26 Ways IT Support Differs from being a Pastor

  1. People come to you for help — instead of assuming that, if you really knew your job, you would intuitively know they needed help, and come to them without being asked.
  2. Everyone immediately tells you, to the best of his ability, what his or her actual issue is.
  3. Everyone who asks you a question really wants to hear the answer.
  4. Everyone who asks you for help really wants to he helped.
  5. Everyone who calls you really does want his/her computer to work the very best it can.
  6. You and your callers agree that computer bugs and problems are bad, and should be done away with.
  7. When you identify viruses, spyware, unwanted popups, and crashes as "bad," and target them for elimination, the folks you help don't accuse you of being harsh and judgmental.
  8. Nobody who calls you is actually in love with the computer problems and misbehaviors they're experiencing.
  9. When you identify a computer malady you want to eradicate, nobody can wave a book or point to a Big Name who argues that it is actually the latest, greatest "thing" in computers, and should be earnestly sought after, cherished, cultivated, and spread abroad.
  10. Nobody who calls you for help thinks that he's hearing a little voice in his heart telling him that what you're saying is just so much smelly cheese.
  11. Everyone to whom you give sensible counsel will hear, heed, remember, and follow that counsel — they won't insist on "feeling an inner peace" before doing it.
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